This has been my go to place for eyelash extensions for YEARS! I always receive compliments on my lashes (saying they look very natural) and people always ask where I go. I’m truly baffled by the few negative reviews. Sounds like a bunch of complainy-pants! Ignore them:) and perhaps something wrong with their lashes because mine last for over a month! I love this place!
The customer service in this place is terrible and unresponsive. The tech butchered my eyebrows and the lashes fell off in less than 5 days. I paid for eyebrows with tinting. She used a little shaving machine and literally cut off a chunk of my eyebrow. An entire piece of my eyebrow is missing, and I only realize this after the tinting wore off which was the next next and was told tinting would last at least 5 days. she darkened them so much. It was hard to tell that a chuck was missing. I’ve called and texted numerous times with no response. Never again. I hope they close this place down
I got 100 lashes and they looked great. One eye looked like it had a little less but to be honest 80 lashes would've been better. The first problem was that my left eye kept burning even days after. Second problem was that by day 4, 50% of the lashes were gone and by day 7, 90% were gone. For the price, tip and taxes it should've lasted. Your better off getting falsies. Customer service was great. A little weird that the staff was hovering over me when I was paying as if I was gonna bolt or something. I wont be returning, but thanks.
I wish the option of giving them a negative star was an option as they do not deserve the 1 star. Horrible service from ignorant staff. I would advise against going here at all cost. My lashes began falling off the same day. Not to mention I had gaps/spaces between my lashes making it look horrible. When pointed out my tech made it seem like she did not speak English and began saying something about me in her native language to the lady at the front. She then came over and began inspecting my lashes as if I did something incorrectly. I have been getting my lashes done since the mid 2000's every 3 week religiously. If something isn't correct trust me I would know. I came here finding them on Groupon thinking I was getting a deal but the joke is on me.
Despite these reviews, I figured a $30 Groupon was worth a shot. I’m glad I took the chance. I did the 70 pieces/eye natural lash set. I immediately loved the results. I have received compliments from pretty much all the women I know about how natural and pretty my lashes look. The lashes don’t feel heavy or fake. I’ve had natural lash shed that you would normally see and now that it’s been 2 weeks they still look great. I didn’t have any issues with the staff or with the my eyes burning. It did take a little longer than I thought it would but it was well worth it. I will be going back and I would recommend this place, especially if the Groupon is still running. They do expect you to tip based off of the full price though.